Accessibility declaration for Poznań Heritage Centre’s ticketing website

Poznań Heritage Centre undertakes to ensure the accessibility of its website in accordance with the provisions of the Act of 4 April 2019 on the digital accessibility of websites and mobile applications of public entities. This declaration of accessibility applies to Poznań Heritage Centre’s ticketing website.

• Website’s launching date: 2021-09-22
• Website’s last major update: 2021-09-22

Legal compliance status

The website is partially compliant with the Act of 4 April 2019 on the digital websites and mobile applications of public entities due to non-compliance or exclusions listed below.

Inaccessible content

• role attributes are limited to only few elements
• there are no additional navigational elements, apart from the menu
• there is no breadcrumb navigation allowing return
• currently active menu item is not highlighted
• some navigational elements are based on tags of unordered lists
• using keyboard to change font size is not possible
• purchasing tickets is only possible with enabled JavaScript

Preparation of this accessibility declaration

• This declaration was prepared on: 2021-09-20
• It was last reviewed and updated on: 2025-02-12

The declaration was prepared on the basis of self-assessment.

Feedback and contact details

• In all matters concerning accessibility please contact us at:
  • Email: dostepnosc@pcd.poznan.pl
  • Tel: (0048) 571 267 308

Everyone has the right to:

• submit comments concerning the digital accessibility of the website or its elements,
• demand ensuring digital accessibility of the website or its element,
• request access to inaccessible information by alternative means of access.

The request must include:

• contact details of the person making the request,
• indication of the website or its element that the request is concerned with,
• indication of the convenient form of making information accessible if the request is concerned with providing access to inaccessible information by alternative means of access.

All requests shall be processed as soon as possible and no later than 7 days from the date of submitting the request. If it is not possible to ensure accessibility or provide an alternative way of accessing information within this time frame, it should happen within 2 months from the date of the request.

Complaints and appeals

If the public entity refuses to comply with the request or does not meet the deadline, you may lodge a complaint to the regulatory body by post or by email:

• Regulatory body: Director of Poznań Heritage Centre
• Address: ul. Gdańska 2, 61-123 Poznań
• Email: centrum@pcd.poznan.pl
• Tel: 61 647 7600

You may also lodge a complaint to the Ombudsman.

Date of last major update: 2021-04-13